Services
Strategic Planning & Performance Management
Help leaders clarify priorities, align resources, and establish performance expectations that support defensible decisions and sustained results.
The Challenge
Leaders face competing priorities, unclear decision rights, and performance metrics that don't actually inform decisions. Strategy feels disconnected from operations, and execution stalls because resources don't align with stated priorities.
How we help
Charis works with leaders to make priorities explicit, align resources to what matters most, and establish performance expectations that enable timely, confident decisions.
Public Sector Focus
- Strategic and operational planning
- Financial and long-range resource planning
- Performance measurement and program evaluation
- Cost discipline and sustainability initiatives
private sector focus
- Operating and execution strategy
- Cost structure and performance analysis
- Growth and scalability assessments
- KPI and performance management design
Initial Evaluation
We assess whether priorities are clearly defined, resourced appropriately, and supported by performance information that enables timely decision-making. We examine how strategy translates into operating plans, whether expectations are explicit, and where execution gaps are constraining performance.
Example situation
A city manager needed to align five competing department priorities with a constrained budget. Charis helped clarify decision criteria, model resource scenarios, and establish a performance framework that made tradeoffs visible and defensible to city council.